Incident response

Accelerate your incident response

Cortex gives teams the context they need to resolve incidents faster by connecting ownership, service health, and dependencies in one place.

Standardize workflows, measure outcomes, and keep every service ready when it matters most.

Visibility

See services, owners, changes, links, and more, so teams instantly see what’s impacted and start remediating.

Automation

Standardize incident management with workflows for deploy rollbacks and restarts, ensuring consistent responses every time.

Confidence

Track mean time to resolve (MTTR) and incident trends across teams with engineering intelligence.

Impact

Raise the bar on incident readiness with Scorecards and initiatives that ensure every team is prepared.

Cortex helps teams unify context, measure outcomes, and empower responders with the tools they need to handle incidents consistently and confidently.

Centralize ownership, monitoring, and runbooks into a single source of truth so teams always have the right context during an incident.

Define and enforce best practices for incident management, while tracking MTTR and incident metrics across all teams.

Automate workflows and use the On-Call Assistant to streamline escalations, deploy fixes, and reduce time to resolution.

Try out Cortex's solutions directly with our engaging demos.

Insights and  case studies

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