Featured Case Study
How LetsGetChecked doubled deployment frequency and slashed MTTR by 67% with Cortex
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Case Studies
Customers
See how leading engineering teams like LetsGetChecked, Xero, and Rapid7 use Cortex to accelerate delivery, increase developer autonomy, and build world-class internal developer portals. Explore real stories and proven results.
Case Study
How Xero scaled engineering excellence with Cortex
By adopting Cortex, Xero gained a centralized source of truth for ownership, compliance, and engineering standards across their globally distributed teams. With features like scorecards and workflows, Cortex is helping Xero drive engineering excellence, improve standardization, and elevate conversations beyond engineers to GMs and executive leaders.
Case Study
How Relias elevated reliability and quality with Cortex
Relias is deepening its Cortex integration, making service quality and operational maturity core parts of daily engineering life. With Cortex, the company isn’t just managing technical debt — it’s reshaping how its teams work, collaborate, and grow.
Case Study
How Rapid7 performed 3,000 complex migrations in under 2 weeks
As a trusted security partner, Rapid7 must ensure utmost operational rigor in all areas of the business. To accelerate and eliminate risk during critical migrations, they turned to Cortex.
Case Study
How Cortex has become central to EarnIn’s operational framework
EarnIn, a financial services platform that allows users to access earned wages instantly, regards operational excellence as critical to its success. With hundreds of services and a fast-growing engineering team, the company needed a scalable solution to maintain high reliability and accelerate delivery—without overwhelming its developers.
Case Study
How BigCommerce keeps software always ready for customers
BigCommerce replaced manual, spreadsheet-based tracking with Cortex’s automated service ownership mapping, targeted notifications, and customer-focused scorecards. The result is a proactive, always-ready engineering culture that resolves incidents faster, enforces standards continuously, and keeps the platform ready for customers at all times.
Case Study
How Sportradar eliminated 2 years of complexity from dev workflows
Scott Dunbar, SVP of Engineering Enablement at Sportradar, shares how Cortex optimized their development process. From automating workflows with tools like the Scaffolder and Service Catalog to empowering teams to bootstrap entire projects from scratch, Cortex has saved time and eliminated inefficiencies.
"Cortex is helping us drive a culture of engineering excellence by bringing all the complexity in an engineer's life into one single consumable artifact, and really helping the engineer distill down all the metrics, requirements, scorecards, and measures that they need to think about in their daily work."
Scott Dunbar
SVP of Engineering
Case Study
How LetsGetChecked doubled deployment frequency and slashed MTTR by 67% with Cortex
LetsGetChecked is a global healthcare company that provides the tools to manage health from home through health testing, genetic sequencing, virtual consultations, and medication delivery. This is the story of how LetsGetChecked slashed time to restore, while doubling deployment frequency with microservices, containerization, and Cortex.
Accelerating engineering excellence at world class organizations
Javier de Vega Ruiz
"One of the biggest improvements we've seen since implementing Cortex is in our Mean Time to Restore- which we reduced by 67%. Being able to quickly find service information is a small operational change that has enormous impact."
Chief Software Engineer
Kurt Christensen
“More and more we think of Cortex less as a product and more as a platform on which we are building all of our internal intelligence for engineering.”
Senior Engineering Manager
Franz Hemmer
"With Cortex, we’re not just managing services better; we’re fundamentally changing the way we work and collaborate to support the healthcare organizations who rely on us every day."
Principal Software Engineer
Shaun McCormick
“We know if an engineer gets pulled out of what they’re doing, it takes 30 minutes to re-engage, Cortex lets us reduce noise and keep our team focused on the highest priority work.”
Principal Software Engineer
Amanda Jackson
“Walk away from a spreadsheet for a minute, and it’s already stale. With Cortex, we never have that issue. I can just trust that information is always up to date, and we can leave devs alone that have already done what they need to do.”
Technical Program Manager, Rapid7
