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Introducing the New Cortex Experience

We’re thrilled to announce that Cortex has a brand-new look and feel, now available to all existing customers, and to anyone who wants to give Cortex a whirl.

Cortex

Cortex | March 11, 2025

Introducing the New Cortex Experience

This redesign is our biggest UI overhaul ever, and we’ve crafted it with three guiding pillars in mind:

  1. Actionability – Each page clearly highlights what you can do next, thanks to streamlined layouts and prominent calls to action.

  2. Intuitiveness – We revamped the information architecture so teams can quickly find what they need without extra clicks or confusion.

  3. Consistency – A robust design system underpins the entire interface, making navigation across Cortex more cohesive than ever.

Below, you’ll find an overview of what’s new—and how you can take a look for yourself. 


What’s New

1. Enhanced Entity Pages

Cortex has a lot of information to surface for each entity. We want to make it as quick and easy as possible to find what you’re looking for and take action on what’s most important.

  • Focused layout: We’ve reorganized entity pages to bring the most important details to the forefront—like ownership, active incidents, and recent deploys.

  • All integrations, one place: Related integrations (Git, incident management, monitoring, etc.) now appear in contextually grouped sections for simpler navigation.

  • At-a-glance incident visibility: If there’s an active incident, you’ll see it instantly at the top of the page alongside the latest deploy info.

2. Improved Scorecards & Initiatives

Scorecards & Initiatives are all about creating a culture of continuous improvement and our new Scorecards make it even easier to see how your teams are progressing against the best practices you’ve set.

  • Improved progress tracking: Quickly see how your teams are doing against each Scorecard level, and access active Initiatives from within Scorecards.

  • Initiative insights: The new Initiative list shows real-time progress for all your ongoing efforts. You can also drill down to a single entity’s page to see all its ongoing Initiatives.

3. More Powerful Workflows

Scaffolder meets Workflows: By merging these features, you can add extra steps before or after the Scaffolder, giving you a fully customizable process for building new services according to your unique standards. But we’re not stopping there in making workflows even more powerful and easy-to-use—stay tuned for an exciting announcement on this front over the next few weeks.    

4. Dark Mode

Choose your style: Every user can set their preference between light or dark mode—perfect for reducing eye strain or simply matching your personal taste.

5. Easier search

Command-K Global Search: We’ve made it easier to find exactly what you’re looking for, putting exact matches front and center in the results list.


Want a sneak peek at what’s coming next? 

We’re not done, yet! We’re focused on delivering an even more intuitive and powerful experience for every user. 

Over the next few weeks, we have a few more exciting announcements. Here’s a sneak peek:  

  • Want to get started with Cortex in just 5 minutes?! 

  • Eager to customize Cortex even more?! 

  • Want to spin up new workflows more quickly and easily?! 

  • Want to build and manage your own integrations, beyond Cortex’s 50+ OOTB integrations?! 

  • Want to minimize context switching and speed up incident resolution time?! We’re announcing a new integration partner soon, adding to what is already the most comprehensive internal developer portal for incident response providers in the market. 

Stay tuned—there are plenty of exciting features on the way as we continue to build the future of Cortex together.


See it for yourself 

Ready to take the new UI for a spin?

  • New to Cortex? Schedule a demo or contact us to see the redesigned experience in action and learn how it can simplify your engineering workflows.

  • Want to get your hands on it?! Try it out for yourself now.

  • Existing customer? If you’d like to turn on the new UI, you’ll see a prompt in your instance. We can’t wait for you to dive in and share your thoughts!

Thank you for being a part of the Cortex community. We look forward to hearing what you think of our new look and how it helps your teams deliver with confidence.

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